Our Team

Arpita Pal (Chakladar)

Co-founder and Director

Arpita Pal (Chakladar) leads business operations with a client-first approach, ensuring seamless workflows, strong relationships, and consistent value delivery. She excels in streamlining processes, fostering collaboration, and guiding teams with precision. Beyond operations, she plays a key role in shaping a culture of accountability, innovation, and excellence within the organisation.

Sneha Goswami

Co-founder and Director

Sneha Goswami oversees business administration, finance, and HR with precision, ensuring the organisation’s growth and stability. She drives smooth operations, fosters a people-centric workplace, and builds high-performing teams aligned with the company’s vision. With her structured approach and eye for detail, Sneha ensures transparency, efficiency, and a thriving organisational culture.

Sayan Paul

Centre Head and Operation Manager

Sayan Paul ensures smooth daily operations by managing floor activities, allocations, and workflow. He leads talent development through interviews, training, and mentoring while guiding the quality assurance team to uphold high standards. As a bridge between management and employees, Sayan drives efficiency, growth, and a positive work environment with his people-focused leadership.

Souraraj Halder

Quality Assurance Lead

Souraraj Halder leads the Quality Assurance team, ensuring accuracy, precision, and timely delivery. He oversees quality checks, manages briefs, and streamlines workflow while fostering collaboration and accountability. His leadership upholds high standards, strengthens client trust, and reinforces the organisation’s reputation for quality-driven outcomes.

Archana Kumari

Quality Assurance Lead

Archana Kumari leads the Quality Assurance team, ensuring efficiency, accuracy, and timely delivery. She oversees quality checks, manages briefs, and coordinates with employees to align with client goals. With her clear communication and structured approach, she drives performance and strengthens the organisation’s commitment to excellence.